Portugal

Legal status and visa requirements for those who were forced to leave Ukraine
Access to the healthcare services
Services for People Living with HIV
Services for People Living with hepatitis B or C
Tuberculosis services​
Opioid Agonist Treatment (OAT) Services​
Sources
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Legal status and visa requirements for those who were forced to leave Ukraine

Online or upon arrival in Portugal, a residence permit is attributed under a special mechanism called Temporary Protection Permit. It can be requested online, on the Serviço de Estrangeiros e Fronteiras (SEF, Foreigners and Borders Service) for Ukraine. Email: SEFforUkraine@sef.pt

Council of Ministers Resolution no. 29-A/2022, of March 1st, Government of Portugal.

Temporary protection initially lasts for one year but may be extended for two six-month periods, depending on the situation in the home country.

Government of Portugal. More information here.

A biometric passport is needed. In case a biometric passport is not available, a Single Travel Document (TVU) must be requested at a Portuguese Embassy. This corresponds to a “safe conduct”, issued in justified emergency situations Portugal for Ukraine website, Government of Portugal

A visa is not needed to enter the country according to Portugal for Ukraine website. Only a biometric passport is needed or a Single Travel Document (TVU), which can be obtained at a Portuguese Embassy or in a host country:

Portuguese Embassy in Warsaw (Poland):

Telephone: +(48 22) 511 10 10/11/12

Telephone (Emergency): +(48) 781 159 430

varsovia@mne.pt

 

Portuguese Embassy in Bucharest (Romania):

Telephone: +(40) 21 230 41 18

Telephone (Emergency): +(40) 746 22 44 55

bucareste@mne.pt | sconsular.bucareste@mne.pt

 

Portuguese Embassy in Bratislava (Slovakia):

Telephone: +(421) 220 768 454

bratislava@mne.pt

 

Portuguese Embassy in Budapest (Hungary)

Telephone: +(36) 12017616 /7/ 8

Telephone (Emergency): +(36) 306019706

budapeste@mne.pt | sconsular.budapeste@mne.pt

Refugee status/ asylum seeker status/ temporary protection status

Access to the National Health System is granted with the residence permit. A National Health Service (SNS) User Number is attributed with the Temporary Protection Permit.

Council of Ministers Resolution no. 29-A/2022, of March 1st, Government of Portugal.

It will take up to 12 working days, on average for the Ukrainians who were forced to leave Ukraine to get a refugee/asylum seeker / temporary protection status

Portugal for Ukraine website, Government of Portugal

Learn more about migration counselling websites are useful for the Ukrainians who were forced to leave Ukraine:

Find migration counselling institutions:

  • Alto Comissariado para as Migrações (ACM)/ High Commissariat for Migrations
    E-mail for Ukrainian refugees: sosucrania@acm.gov.pt
  • National Migrant Helpline, with Translation Service for Ukrainian:
    E-mail: sosucrania@acm.gov.pt
    +351 218106191
    808257257
    Hours: Monday to Friday: 9.00 – 20.00 and Saturday, 9.00-17.00

4 National Support Centers for Migrant Integration (CNAIM):

  • CNAIM Norte
    Address: Av. de França, 316 – Edifício Capitólio, 4050-276 Porto
    Schedule: working days, Monday to Friday, from 08h00 to 17h00
    Tel: 22 207 38 10
    E-mail: cnaim.norte@acm.gov.pt
  • CNAIM Lisbon
    Address: Rua Álvaro Coutinho, 14, 1150-025 Lisboa
    Schedule: Working days, Monday to Friday, from 08h00 to 17h00
    Tel: 21 810 61 00
    E-mail: cnaim.lisboa@acm.gov.pt
  • CNAIM Beja
    Address: Administrative Building of the Exhibition and Fairs Park Manuel de Castro e Brito
    Salgueiro Maia, s/n, 7800-552 Beja
    Schedule: working days, from 09h00 to 12h00 and from 14h00 to 17h00
    Tel: 967 071 313
    E-mail: cnaim.beja@acm.gov.pt
  • CNAIM Algarve
    Address: Citizen Shop – Municipal Market, 1st floor, Largo Dr Francisco Sá Carneiro,
    8000-151 Faro
    Opening Hours: Working days, Monday to Friday, from 08h30 to 17h00
    E-mail: cnaim.algarve@acm.gov.pt

Portugal for Ukraine website, Government of Portugal

Alto Comissariado para as Migrações (ACM)/ High Commissariat for Migrations, acm.gov.pt

Interpretation services (local NGOs, volunteers, reception centres)

The Alto Comissariado para as Migrações (ACM) / High Commissariat for Migrations provides a Telephone Translation Service in Ukrainian, on +351 218 106 191 or 808 257 257 (from the fixed-line network in Portugal), from Monday to Friday, 9 am to 8 pm, and on Saturdays, from 9 am to 5 pm.
SOS Ucrânia website, Alto Comissariado para as Migrações (ACM) / High Commissariat for Migrations, acm.gov.pt/sos-ucrania 

Access to the healthcare services

Fees

As of June 1st, 2022, (co)payments at the National Health Service are abolished, except for visits to the hospital’s emergency room that were not referenced by the community health centre/health helpline (SNS24) or that do not require subsequent hospitalization.

Communiqué from the Council of Ministers of 5 May 2022, Government of Portugal

Where can the Ukrainians who were forced to leave Ukraine go for the following healthcare services?

Acute treatment

A local primary health centre, or the Emergency room of the nearest hospital

Chronic/long-term treatment

Assigned family doctor at the local primary health centre, upon registration at the primary health centre of the area of residence. If no family doctor is yet assigned, open consultation at the local primary health centre. Reference to hospital care is done at the primary health centre

Other services e.g. screening, testing, vaccination

Local primary health centre

Alto Comissariado para as Migrações (ACM)/ High Commissariat for Migrations, acm.gov.pt/saude

What legal documents need to be presented to access healthcare services?

The temporary protection permit and the National Health Service (SNS) User Number

Portugal for Ukraine website, Government of Portugal

Can third-country nationals who are also fleeing Ukraine access healthcare services?

Citizens of other nationalities who prove to be relatives, relations, spouses or unmarried partners of citizens of Ukrainian nationality; refugees residing legally in Ukraine and their relatives (also legal); and third-country nationals or stateless persons residing in Ukraine who cannot return to their country of origin, can also benefit from the Temporary Protection Permit and, therefore, universal access to the National Health Service.       

Council of Ministers Resolution no. 29-A/2022, of March 1st, Government of Portugal

Portugal for Ukraine website

Government of Portugal

In what languages are these services available?

Portuguese health professionals frequently speak English. Translation services are available at the consultation for children and young people arriving from Ukraine, at the Dona Estefânia Hospital (University Hospital Center of Central Lisbon – CHULC). Appointments at the CHULC can be scheduled through the following number:  +351 967 059 865

Portugal for Ukraine website, Government of Portugal

Registration with a health care provider and visiting family doctors

Registration at the local community health centre of the area of residence is necessary, within the first 14 days.

Portugal for Ukraine website, Government of Portugal

Services for People Living with HIV

HIV-testing

  • HIV testing is available free of charge at any of the screening centers and partners organisations of the screening network “Rede de Rastreio”

positivo.org.pt

redederastreio.pt/pdf

  • Minors that are 12 years old or older can get tested without parental authorisation. Minors younger than 12 years old are required to have parental authorisation.

redederastreio.pt/pdf

apf.pt

  • If a Ukrainian who was forced to leave Ukraine tests positive, they will be referred to a public hospital of choice.

pnvihsida.dgs.pt

List of HIV testing facilities

Antiretroviral treatment (ART)

ART is free and available through a specialist consultation in public hospitals.

sns24.gov.pt

In order to get ART, Ukrainians who were forced to leave Ukraine should be referred by a screening centre or a family doctor to a specialist consultation in a public hospital.

sns24.gov.pt

Minors can receive ART 

List of facilities where ART is provided

What are the preconditions for receiving ART for the Ukrainians who were forced to leave Ukraine?

ART initiation is recommended for infants  
More information here and here.

Under which preconditions can people who inject drugs receive ART in the country?

ART is available through specialist consultations in public hospitals.

sns24.gov.pt

Pre-exposure prophylaxis (PrEP)

HIV pre-exposure prophylaxis can be prescribed for people at increased risk of acquiring HIV infection at a specialist consultation. More information here.

HIV pre-exposure prophylaxis is free of charge for the Ukrainians who were forced to leave Ukraine when prescribed at a specialist consultation in public hospitals. More information here and here.

People are eligible for PrEP when in the last six months they had sexual intercourse without consistent condom use in one of the following conditions: sexual partners with unknown HIV status OR diagnosis of sexually transmitted infection; people whose partner is a person who lives with HIV without medical monitoring or without antiretroviral therapy or virological suppression, and who does not consistently use condoms; people who report the use of psychoactive substances during sexual intercourse; people who inject drugs and share needles, syringes or material for their preparation; serodiscordant partners in a situation of preconception or pregnancy. 

Ukrainians who were forced to leave Ukraine should go to specialist consultation in public hospitals in order to get HIV pre-exposure prophylaxis. 

The official clinical guideline from the Portuguese Directorate General of Health does not specify a recommended or maximum duration for PrEP and does not specify a minimum age for PrEP. Parental authorisation would be required for minors.

More information here.

Post-exposure prophylaxis (PEP)

HIV post-exposure prophylaxis is recommended within the first 72h of a high-risk contact such as unprotected sex with a partner with unknown HIV status or exposure to human blood or fluids. PEP should be taken for 28 days.

sermais.pt/pdf

gatportugal.org/pdf

PEP is available at the emergency room of public hospitals. To avoid fee/co-payment for the emergency room visit, one should be referred by the community health centre or health helpline (SNS24).

gatportugal.org//PPE

Communiqué from the Council of Ministers of 5 May 2022, Government of Portugal

There is no minimum age to receive HIV post-exposure prophylaxis.

spp.pt/pdf

Services for People Living with Hepatitis B and C

Hepatitis B and C testing, hepatitis B vaccination, and hepatitis B and C treatment availability

Available free of charge at any of the screening centres and partners organizations of the screening network “Rede de Rastreio”.

positivo.org.pt/centros

redederastreio.pt/pdf

List of hepatitis testing facilities
List of hepatitis treatment facilities

Tuberculosis services

List of facilities which provide tuberculosis services

Opioid Agonist Treatment (OAT) Services

List of facilities which provide OAT

Sources

General requirements and access to healthcare

01. Foreigners and Borders Service (SEF)
03. Government of Portugal
04. Website portugalforukraine.gov.pt
05. National Support Centers for Migrant Integration (ACM)

HIV

01. Association Positivo
04. Association for Family Planning (APF) 
07. National Health Service
  • 08. Norma nº 029/2017

    Norma nº 029/2017. Abordagem terapêutica inicial da infeção por vírus de imunodeficiência humana de tipo 1 (VIH-1) no Adolescente e no Adulto. National Health Service. Available at normas.dgs.min-saude.pt

11. Group of Activists in Treatments (GAT)
15. European Test Finder

Hepatitis B/C

01. Association Positivo
03. European Test Finder

TB

01. European Test Finder

OAT

01. European Test Finder